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Frequently Asked Questions
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What is Media Literacy Academy and who are these courses for?
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Empower your critical thinking with guided, practice-first lessons on verifying sources, spotting manipulative patterns, and building healthy information habits—designed for beginners, educators, and busy professionals.
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How long does each course take to complete?
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Most courses are self-paced and take 2–4 hours total, split into 10–15 minute activities so you can learn in short, focused sessions.
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Do you provide certificates after completion?
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Yes. You’ll receive a verifiable digital certificate with your name, completion date, and course ID that can be shared on LinkedIn or attached to your CV.
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What’s the pricing and do you offer discounts?
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We offer flexible pricing: individual courses from $19, bundles from $49, and team plans with volume discounts. Students and educators receive an additional 20% off.
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Can I learn on mobile and offline?
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Yes. The platform is fully responsive and supports “save for later” so you can read key lessons offline in your browser.
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What is your refund policy?
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If a course isn’t a fit, request a refund within 14 days of purchase and under 30% progress for a full refund—no questions asked.
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How do you protect my privacy and data?
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We collect the minimum necessary data, never sell it, and store it with encryption in transit and at rest. You can delete your account and data anytime from settings.
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Can teams and schools track learner progress?
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Yes. Admins get real-time dashboards, CSV exports, and privacy-friendly analytics to monitor completion rates and skill growth.
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Do you offer live sessions or only pre‑recorded lessons?
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We mix both: concise pre‑recorded lessons plus optional live Q&A sessions with instructors every month.
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